FAQ

Frequently Asked Questions

Welcome to our FAQs. You can find here a summary of frequently asked questions, along with their answers. If your question hasn’t been included here you are welcome to get in touch with us via Email.

FAQS ON PROTECTIVE MEASURES TO HELP CONTAIN COVID-19

Are all museums open?  

Alte Pinakothek, Pinakothek der Moderne, Museum Brandhorst and Sammlung Schack are open. The opening hours can be found on our website

Are there any visitation restrictions? 

Individuals who have had contact with a person infected with COVID-19 within the preceding 14 days are not permitted to visit due to the currently valid regulations, nor are individuals who feel ill. 

Wherever possible, a distance of 1.5 m from other visitors must be maintained. Please avoid lingering in front of specific artworks for too long if you notice others behind waiting to get closer. We ask you to be keenly aware of other visitors queuing and clustering, especially at the ticket counters, information desks, or restrooms.  

Do I need to bring my own mask? 

During your stay at the museums, it is mandatory to wear a FFP2 mask. For children and adolescents from 6 to 15 years inclusive the wearing of a medical mask is permitted. Children under the age of six are exempt from the requirement to wear a mask.

What do 2G plus regulations mean?  

According to the current Infection protection act, admission can only be granted if official written or electronic proof can be provided of:  

  • a complete Corona vaccination (14 days after the 2nd vaccination) plus current test certificate (PCR or antigen) 

  • or recovery plus current test certificate (PCR or antigen) 

PCR tests (maximum 48 hours old) or antigen tests (maximum 24 hours old) are accepted as negative test evidence.

Children under 12 years and 3 months are exempt from the 2G plus regulation.

Are any additional hygiene measures in place? 

The cleaning intervals have been increased at all our museums. Contact surfaces have been reduced to a bare minimum. 

Will the validity of my Annual Pass be extended due to museum closure(s)?  

The closing times of our museums will be taken into account in the validity period of your Annual Pass. Annual passes purchased in the first half of 2020 will remain valid until 31.12.2021.  

Annual passes purchased in the second half of the year and during the 2021 closure periods (until 31.03.2021) will be extended until 31.03.2022.  

What is the cost of admission?

The individual museums have differing entrance fees. 

An overview of our entrance fees can be found here

Who is eligible for free or reduced admission?

Admission is free for children and teens under the age of 18. Students and visitors over the age of 65 pay a reduced entrance fee. We additionally offer various other special concessions.

An overview of our entrance fees and concessions can be found here

Does the museum offer group discounts?

Groups with at least 15 participants receive discounted entry if the entry of all groups is paid in full.
Larger groups who want to visit the Pinakothek der Moderne can use the 5-seat ticket for €29, which can be split between five people. This ticket is not valid for all special exhibitions.

An overview of our entrance fees can be found here

Is there a combi-ticket for visiting several of the museums?

You can visit all five museums in the course of a single day by purchasing a day pass for €12. The 5-visit pass allows you to visit our museums five different times – even if the visits take place on different days.

An overview of our entrance fees can be found here

Can tickets be purchased in advance or online?

Our tickets may be purchased directly in one of our museums, on the day of the visit itself, but also in advance. It is possible to pay either with cash or by card. It is possible to purchase regular admission tickets online via München Ticket.  

An overview of our entrance fees can be found here

Is it possible to purchase gift vouchers?

We do not offer gift vouchers or online tickets. You are welcome to purchase a 5-visit pass (purchasable directly in the museum) or an annual ticket (purchasable directly in the museum or via www.cedon.de) for use as a gift.

Do you offer annual membership?

Annual tickets, or annual membership passes, are valid in the three Pinakothek museums, the Museum Brandhorst, the Schack Sammlung and the many state galleries outside Munich that belong to the BStGS. Annual membership costs €90 (concession-price €60) and includes entrance to all special exhibitions.

An overview of our entrance fees can be found here

 

QUESTIONS ABOUT THE VISIT 

When are the museums open? 

The Pinakotheken and the Museum Brandhorst are open daily from TUE to SUN. The Sammlung Schack is open from WED to SUN.  

On which (holiday) days are the museums closed? 
In general, our museums are closed on 01.05., 24.12., 25.12. as well as on 31.12.. All other closing days and holidays on which our museums are not open can be found in this overview. 

When will the Neue Pinakothek be closed for renovation? 
The Neue Pinakothek Gallery has been closed since 2019 for structural reasons and in preparation for extensive renovation measures. A selection of masterpieces of 19th-century art will be shown on the first floor of the Alte Pinakothek (east wing) and in the Schack Collection from summer 2019. 

Due to building work on the ground floor of the Alte Pinakothek, the presentation of 19th century art From Goya to Manet will no longer be accessible to the public from October 19 of that year. The closure is expected to last until mid-December 2021. We thank you for your understanding. 

Are audio guides available? 

In the Alte Pinakothek (including the presentation of the works of the Neue Pinakothek), the audio guide is available for free from Tuesdays to Saturdays. On Sundays, the audio guide is offered at the ticket desk for 5,- Euro. Alternatively, you can access the audio guide for free as a web app for your own smartphone or tablet. You will receive a QR code at the info counter or use this link. 

Unfortunately, there is currently no audio guide available at the other museums. 

Does my favorite painting is on display when I visit the museum? And where? 

If you would like to know whether a particular painting is currently on display, please check our online collection. There you can also find descriptive texts and further details about the individual works. For an initial overview of the rooms, you can also visit the online tours. These are available for the Alte Pinakothek, the Neue Pinakothek and the Pinakothek der Moderne. Click here to go to the tours. 

Am I allowed to take photographs in the museum? 

In the Pinakothek museums, the Brandhorst Museum and the Sammlung Schack, photographs may be taken for private purposes without a tripod or flash. We are happy for you to share your photographs with us and your friends. However, we would like to point out that the 20th and 21st century works in the Pinakothek der Moderne and the Museum Brandhorst are under copyright protection. Publications on the Internet and social media may violate the artists' copyrights. 

In general, editorial and commercial photography and filming are possible in the museums of the Bayerische Staatsgemäldesammlungen. Please inform yourself in the press area about filming and photo requests. 

How do I get to the museum? 

We recommend arriving by public transport, as there are no parking spaces available in the immediate vicinity of the museums. In addition, there is an orientation plan for each museum to help you find your way around.  

Can I check items of clothing and bags? 

Only a limited number of lockers are available. Larger pieces of luggage may not be able to be stored. We therefore recommend that you refrain from using backpacks and larger bags (size over DIN A4 format) during your visit. 1- or 2-euro coins are required for the lockers. 

There is an open checkroom in the Sammlung Schack without liability. Bags and backpacks will be accepted by the ticket office staff and placed in the checkroom locker. 

Is there a restaurant or a museum café in one of your museums? 

In addition to contemplating the works of art on display, be sure to factor in enough time to take a breather and enjoy a tasty bite to eat. We invite you to enjoy the rich offerings of our restaurants and cafés, some of which are accessible even outside of normal museum opening hours. Or perhaps you are still looking for the perfect gift in one of our museum shops? 

 

QUESTIONS ABOUT GUIDED TOURS AND REGISTRATIONS 

Are group visits possible? 

All public art education offerings and registration information can be found at www.pinakothek.de/programm. Contact the visitor service via the contact form. 

Where and how can I book a guided tour?  

We will be happy to arrange a guide for your private tour. You can choose between different thematic focuses, overview tours and tours of special exhibitions. Please book your guided tour via our online form. 

I am coming to the museum with a larger group. Do I have to register them?  

Please register your groups with our Visitor Services via the contact form, even if you do not wish to book a guided tour. For up-to-date information, please visit www.pinakothek.de/en/visit.    

Where do I register groups of children and schoolchildren? Do we get free admission?  

Please register your school group's visit by sending an email to buchung@pinakothek.de. School groups from the EU and the accompanying teachers receive free admission to our museums upon presentation of appropriate proof. Guided tours (for foreign-language school groups, for example) can be booked using our booking form.  

Are there guided tours outside opening hours?  

Please understand that we do not offer guided tours outside opening hours. You can book a guided tour within the opening hours via our online form, see also www.pinakothek.de/en/visit

 

QUESTIONS 

Which museums belong to the Bayerische Staatsgemäldesammlungen? 

In Munich, the Bavarian State Painting Collections include the Alte Pinakothek, the Neue Pinakothek, the Pinakothek der Moderne, the Brandhorst Museum and the Schack Collection. You can find an overview of our state galleries throughout Bavaria here.  

Can I rent rooms in the museums for an event? 

Rental events can be held in the respective museum cafés of the Pinakothek der Moderne, the Alte Pinakothek and the Museum Brandhorst. If you have any questions, please contact our café operators: 

Café Pinakothek der Moderne: d.braner(at)muenchner-freiheit.de 

Museum Brandhorst/Café im Zebra: julia.isolde.erb(at)googlemail.com 

Alte Pinakothek/ Café Klenze: info(at)victorianhouse.de 

Is there a newsletter? 

With our newsletter we inform about exhibitions as well as our accompanying program. Please register here for our general newsletter.  

Can I do an internship or volunteer at one of the museums?  

Students of art history and related subjects generally have the opportunity, if required and under certain conditions, to complete internships of up to three months in various departments of the Bayerische Staatsgemäldesammlungen. If you are interested, please send a brief application with the usual documents by e-mail to the Human Resources Department. Unfortunately, we do not offer internships for school students. 

OTHER QUESTIONS  

How do I obtain permission to use one of your works commercially and the accompanying file? 

The stock of artworks in the Bayerische Staatsgemäldesammlungen is documented in approximately 20,000 black-and-white photographs as well as a large number of color photographs in high resolution for reproduction purposes. 

Order your image or file via in the photo orders section. 

Where can I buy an exhibition catalog?  

Exhibition catalogs can be purchased directly from one of our museum stores or online at www.cedon.de or www.buchhandlung-walther-koenig.de. 

Which catalogs are available?  

An overview of our holdings catalogs and publications can be found here.

(Last updatet: 26 November 2021)