Welcome back!

Welcome back!

Dear visitors,

With the closing of the museums, we have made a contribution to the general protection against the spread of the COVID-19 pandemic. Thanks to the gradual reopening of the cultural institutions in Bavaria, we are now back for you. To help you enjoy your visit safely and experience the artworks in their original form again, we have compiled answers to some frequently asked questions.

With an incidence value below 50, it is no longer obligatory to book in advance. As visitors still need to maintain a minimum distance of 1.5 metres, the visitor capacity in museums of the BayerischeStaatsgemäldesammlungen is limited. Remaining tickets can be purchased at the museum ticket office. However, there may be longer waiting times. You can find all information here: www.pinakothek.de/en/tickets
During your visit its mandatory to wear a FFP2 mask. For children and young people from age 6 to 15 we also accept usual nose and mouth protections. 

And please remember: we always care about the health of you and our employees. At the same time, we want you to be able to experience the works of art without disruption. Therefore, please observe the generally known hygiene measures as well as the rules of conduct on site. 

Stay in good health!

FAQs on protective measures to help contain COVID-19

When are the museums reopening?

All museums of the Bayerische Staatsgemäldesammlungen are open again. The opening hours can be found on our website.

Are all museums open again? 

The Alte Pinakothek, the Pinakothek der Moderne and the Museum Brandhorst and the Schack Collection are open again. The Türkentor remains closed until further notice. You can find the opening hours on our website

What crowd-control measures are in place?

We request your active assistance and alertness in helping us comply with the physical distancing regulations. Please avoid lingering in front of specific artworks for too long if you notice others behind waiting to get closer. We ask you to be keenly aware of other visitors queuing and clustering, especially at the ticket counters, information desks, or restrooms. To avoid unsafe crowding, you may be asked to briefly wait before entering certain exhibition galleries. In such cases, please pay attention to the gallery stewards’ instructions – our stewards are there to protect the art and to protect you.

Individuals who have had contact with a person infected with COVID-19 within the preceding 14 days are not permitted to visit due to the currently valid regulations, nor are individuals who feel ill.

Do I have to bring my own mask?

During your stay at the museums, it is mandatory to wear a FFP2 mask. For children and adolescents from 6 to 15 years inclusive the wearing of a mouth-nose covering is permitted. Children under the age of six are exempt from the requirement to wear a mask.

How will the physical distancing rules be implemented?

For security reasons, the number of visitors will be reduced until further notice in accordance with current legal requirements. Please avoid rooms in which several people are already present. In the entrance area, in front of the cash desks, the lifts and sanitary facilities, on the stairs and cloakrooms as well as in the shops, floor markings or signs with instructions have been placed.

Are any additional hygiene measures in place?

The cleaning intervals have been increased at all our museums. Contact surfaces have been reduced to a bare minimum.

Do the normal ticket prices apply?

Due to the advance booking fees of the online ticket new prices are valid:

  • Alte Pinakothek: 8,80 Euro (regular), 6,60 Euro (reduced)
  • Pinakothek der Moderne: 12 Euro (regular), 8,80 Euro (reduced)
  • Sammlung Schack: 5,50 Euro (regular), 4,40 Euro (reduced)
  • Museum Brandhorst: 8,80 Euro (regular), 6,60 Euro (reduced)
  • One-Euro Sunday Ticket: The One-Euro Sunday Ticket is still available for 1 euro.

Informations on our regular reduced-entrance prices you can found on our website. The 5-Visit Pass and the Day Pass for 12 euros for all museums are not available and usable at the moment.

How do I get my ticket for the visit?

The visit is only possible with a ticket in connection with a fixed time slot for admission. You can book online via München Ticket or at all München Ticket advance booking offices. Unfortunately, it is currently not possible to book tickets for groups at the ticket desk in the museums. Please use the online ticketing for this purpose as well. All information can be found at www.pinakothek.de/en/tickets.   

We ask for your understanding that tickets can only be booked for a maximum of four days in advance due to the current regulations. If your desired date is not yet displayed, please try again at a later date.

If you have booked your ticket online, you will receive it by e-mail. Please print the ticket or show it on your smartphone at the entrance. Further instructions can be found directly on the München Ticket website. 

Tickets for Annual Pass holders, children and young people under 18, concessions and the One-Euro Sunday Ticket are also available as a ticket with a time slot via München Ticket online or at one of the three ticket agencies mentioned above. In addition to your ticket, please have a valid photo ID ready when you visit the museum to prove that you are entitled to a discount. 

Your ticket is already required to enter the museum, the ticket offices are closed. 

Normally I am entitled to free admission to the museum, do I still have to book a ticket? 

Even visitors entitled to free admission, such as Annual Pass holders, members of the press, registered accompanying persons for severely disabled visitors, children and young people under the age of 18, etc., are required to book a ticket due to the necessary visit restrictions and contact data collection. In addition to the categories of paid tickets, you will also find free tickets. As an Annual Pass holder please select "Freikarte f. Jahreskarte" and remember to carry ticket, Annual Pass as well as a valid photo ID when visiting.   

Will the validity of my Annual Pass be extended due to museum closure(s)? 

The closing times of our museums will be taken into account in the validity period of your Annual Pass.  

The closing times of our museums will be taken into account in the validity period of your Annual Pass.   
Annual passes purchased from 01.09.2019-31.12.2019 will be extended until 31.07.2021.  
Annual passes purchased in the first half of 2020 will remain valid until 31.12.2021. 
Annual passes purchased in the second half of the year and during the 2021 closure periods (until 31.03.2021) will be extended until 31.03.2022. 

Are group visits possible?

From 15.06.2021 visits of groups with max. 7 persons incl. guide are possible from DI to FR in compliance with the measures listed here. Please book the desired number of tickets via München Ticket. A registration of the visit at the visitor service is thus not necessary. If you would like to book a guided tour, please complete the booking form at www.pinakothek.de/besuch. If you have any further questions, please contact the Visitor Service (buchung@pinakothek.de).

Can I check items of clothing and bags?

Only a limited number of lockers are available. Larger pieces of luggage may not be able to be stored. 1- or 2-euro coins are required for the lockers.

There is an open checkroom in the Schack Collection without liability. Bags and backpacks will be accepted by the ticket office staff and placed in the checkroom locker.

Are audio guides still available?

In the Alte Pinakothek, the audio guide is available for free from Tuesdays to Saturdays. On Sundays, the audio guide is offered at the ticket desk for 5,- Euro. Alternatively, you can access the audio guide for free as a web app for your own smartphone or tablet. You will receive a QR code at the info counter or use this link.

Unfortunately, there is currently no audio guide available at the other museums.

Are there guided tours?

From 01.07.2021 booked tours are possible with a maximum of 6 participants from MI to FR in compliance with hygiene and protection measures. Please fill out the booking form at https://www.pinakothek.de/en/visit

From 01.07.2021, in addition to our digital program, art education programs will again take place in our museums. For all dates and registration information, please visit www.pinakothek.de/programm. If you have any further questions, please contact the Visitor Service (buchung@pinakothek.de).

Are the museum cafés and shops open? 

The museum shops and cafés are open, subject to the hygiene requirements announced on site. The café in the Alte Pinakothek The café is open only from Thursday to Sunday.

 

Last updated: 2 July 2021.

Current information you can also find on the website of the Bavarian State Minsitry of Science and the Arts.