With the closing of the museums, we have made a contribution to the general protection against the spread of the COVID-19 pandemic. Thanks to the gradual reopening of the cultural institutions in Bavaria, we are now back for you. To help you enjoy your visit safely and experience the artworks in their original form again, we have compiled answers to some frequently asked questions.
And please remember: we always care about the health of you and our employees. At the same time, we want you to be able to experience the works of art without disruption. Therefore, please observe the generally known hygiene measures as well as the rules of conduct on site.
Stay in good health!
FAQs on protective measures to help contain COVID-19
When are the museums reopening?
All museums of the Bayerische Staatsgemäldesammlungen are open again. The opening hours can be found on our website.
Are all museums open again?
The Alte Pinakothek, the Pinakothek der Moderne and the Museum Brandhorst and the Schack Collection are open again. The Türkentor remains closed until further notice. You can find the opening hours on our website.
What crowd-control measures are in place?
We request your active assistance and alertness in helping us comply with the physical distancing regulations. Please avoid lingering in front of specific artworks for too long if you notice others behind waiting to get closer. We ask you to be keenly aware of other visitors queuing and clustering, especially at the ticket counters, information desks, or restrooms. To avoid unsafe crowding, you may be asked to briefly wait before entering certain exhibition galleries. In such cases, please pay attention to the gallery stewards’ instructions – our stewards are there to protect the art and to protect you.
Individuals who have had contact with a person infected with COVID-19 within the preceding 14 days are not permitted to visit due to the currently valid regulations, nor are individuals who feel ill.
Do I have to bring my own mask?
During your stay at the museums, it is mandatory to wear a FFP2 mask. For children and adolescents from 6 to 14 years inclusive the wearing of a mouth-nose covering is permitted. Children under the age of six are exempt from the requirement to wear a mask.
How will the physical distancing rules be implemented?
For security reasons, the number of visitors will be reduced until further notice in accordance with current legal requirements. Please avoid rooms in which several people are already present. In the entrance area, in front of the cash desks, the lifts and sanitary facilities, on the stairs and cloakrooms as well as in the shops, floor markings or signs with instructions have been placed.
Are any additional hygiene measures in place?
The cleaning intervals have been increased at all our museums. Contact surfaces have been reduced to a bare minimum.
Do the normal ticket prices apply?
Due to the advance booking fees of the online ticket new prices are valid:
- Alte Pinakothek: 8,80 Euro (regular), 6,60 Euro (reduced)
- Pinakothek der Moderne: 12 Euro (regular), 8,80 Euro (reduced)
- Sammlung Schack: 5,50 Euro (regular), 4,40 Euro (reduced)
- Museum Brandhorst: 8,80 Euro (regular), 6,60 Euro (reduced)
- One-Euro Sunday Ticket: The One-Euro Sunday Ticket is still available for 1 euro.
Informations on our regular reduced-entrance prices you can found on our website. The 5-Visit Pass and the Day Pass for 12 euros for all museums are not available and usable at the moment.
How do I get my ticket for the visit?
The visit is only possible with a ticket in connection with a fixed time slot for admission. You can book online via München Ticket or at the München Ticket advance booking offices in the Olympiapark, Deutsches Theater and Gasteig. All information can be found at www.pinakothek.de/en/tickets.
We ask for your understanding that tickets can only be booked for a maximum of four days in advance due to the current regulations. If your desired date is not yet displayed, please try again at a later date.
If you have booked your ticket online, you will receive it by e-mail. Please print the ticket or show it on your smartphone at the entrance. Further instructions can be found directly on the München Ticket website.
Tickets for Annual Pass holders, children and young people under 18, concessions and the One-Euro Sunday Ticket are also available as a ticket with a time slot via München Ticket online or at one of the three ticket agencies mentioned above. In addition to your ticket, please have a valid photo ID ready when you visit the museum to prove that you are entitled to a discount.
Your ticket is already required to enter the museum, the ticket offices are closed.
Normally I am entitled to free admission to the museum, do I still have to book a ticket?
Even visitors entitled to free admission, such as Annual Pass holders, members of the press, registered accompanying persons for severely disabled visitors, children and young people under the age of 18, etc., are required to book a ticket due to the necessary visit restrictions and contact data collection. In addition to the categories of paid tickets, you will also find free tickets. As an Annual Pass holder please select "Freikarte f. Jahreskarte" and remember to carry ticket, Annual Pass as well as a valid photo ID when visiting.
Will the validity of my Annual Pass be extended due to museum closure(s)?
The closing times of our museums (14.03.20-12.05.20 as well as 02.11.20-15.03.21) will be taken into account in the validity period of your Annual Pass.
Are group visits possible?
Due to hygiene and protection measures, guided tours and group visits are currently not possible.
Can I check items of clothing and bags?
Only a limited number of lockers are available. Larger pieces of luggage may not be able to be stored. 1- or 2-euro coins are required for the lockers.
There is an open checkroom in the Schack Collection without liability. Bags and backpacks will be accepted by the ticket office staff and placed in the checkroom locker.
Are audio guides still available?
In the Alte Pinakothek, the audio guide is available for free from Tuesdays to Saturdays. On Sundays, the audio guide is offered at the ticket desk for 5,- Euro. Alternatively, you can access the audio guide for free as a web app for your own smartphone or tablet. You will receive a QR code at the info counter or use this link.
Unfortunately, there is currently no audio guide available at the other museums.
Are there guided tours?
Due to our hygiene and protection measures, guided tours are currently not possible. Please consider our online tour program at www.pinakothek.de/programm.
Are the museum cafés open?
The museum cafés are closed until further notice. Changes will be listed here accordingly.
Are the museum shops open?
The museum shops in the Alte Pinakothek and the Pinakothek der Moderne are open exclusively to visitors with time slot tickets, subject to the hygiene requirements announced on site. The museum store in the Museum Brandhorst is closed until further notice.
Last updated: 15 March 2021.
Current information you can also find on the website of the Bavarian State Minsitry of Science and the Arts.